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Context Help

If you feel lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each page. A popup will appear. It includes detailed info about all the actions that you can perform on the given page. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast array of instructional video clips illustrating how to use our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, take a look at our extensive FAQ section, which covers questions asked by real persons and provides real solutions. We constantly update our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24x7 and ready to assist you with any issue. Each trouble ticket you submit will be replied to in less than 60 minutes (the average trouble ticket response time is approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238863

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com